Reviews & Social Proof
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Video Reviews on Etsy: Why They’re So Rare and Whether They’re Worth Encouraging
Etsy has let buyers attach a short video to a review since 2022, and it’s one of the only pieces of user-generated content on the platform a seller cannot hide, delete, or ask Etsy to remove without filing a policy…
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Buying or Selling an Etsy Shop: What Happens to the Reviews, Star Seller Badge, and Search Rank Buyers Think They’re Getting
Etsy’s Terms of Use ban account and shop ownership transfers outright — the person who opened a shop is its permanent legal and financial owner, and Etsy can suspend a shop without notice if it suspects a transfer happened. That…
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One Etsy Order, Multiple Reviews: How Per-Item Rating Prompts Change the Math for Sellers Who Bundle
Etsy’s post-purchase review prompt doesn’t ask a buyer to rate “the order” — it asks them to rate each listing they bought. Buy one candle, and you generate one review opportunity. Buy a candle, a wick trimmer, and a matching…
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How Long Can You Pause Your Etsy Shop Before You Lose Star Seller? The 90-Day Order Math
Etsy’s own Help Center is clear that turning on Vacation Mode doesn’t strip you of the Star Seller badge outright — the badge just stops being visible while your shop is paused, and your eligibility keeps getting recalculated off a…
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Etsy’s New Lifetime Review Rating Formula: What the Recency-Weighted Calculation Actually Changes for Your Shop’s Score
In March 2026, Etsy quietly rewired the number under every shop’s name. For years, your displayed star rating was an average of only your last 12 months of reviews — a shop’s entire lifetime of feedback existed on the reviews…
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Renaming Your Etsy Shop: What Happens to Your Reviews, Star Seller Badge, and Search Ranking
Etsy gives every shop one free name change, and after that you have to contact Support and justify a second one. Reviews, star ratings, sales history, and Star Seller status all stay attached to the shop when you rename it…
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Etsy’s Order Dissatisfaction Rate: Why Cases and 1- and 2-Star Reviews Count the Same Against You
Etsy’s Order Dissatisfaction Rate, the single compliance number that decides whether a shop keeps its selling privileges, doesn’t distinguish between a case a buyer opened and a 1- or 2-star review they left instead. Both count as one “defect” against…
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Getting Your First 50 Reviews as a New Candle Seller on Etsy
Roughly 15% to 30% of Etsy buyers leave a review even after a satisfied purchase, and third-party seller-tool estimates put the realistic number closer to 25% for shops that actively follow up (Sale Samurai, “Getting Reviews on Etsy”). For a…
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Etsy Has Three Different Review Scores, Not One — Here’s What Each One Actually Measures
Every Etsy review carries four numbers, not one: an overall star rating, plus separate Item Quality, Shipping, and Customer Service ratings that buyers on the Etsy app can set independently. Shop Manager doesn’t total any of the three sub-scores anywhere,…
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How Review Photos Influence Etsy Buyer Trust
Etsy lets buyers attach up to five photos or a short video to any review (Leaving Reviews – Etsy Help). Those images sit directly beneath the seller’s own listing photos, which means every buyer-submitted photo is functioning as unpaid, high-trust…