Store Score Team
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How to Write Shipping Policies Buyers Trust
When a buyer dispute reaches Etsy, Etsy refers directly to a shop’s own published policies when making a judgment (Seller Policy Best Practices – Etsy Seller Handbook). A vague or missing shipping policy doesn’t just risk buyer confusion before a…
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Etsy Return Policy Examples That Actually Reduce Disputes
A vague or missing return policy doesn’t prevent disputes, it just delays them until after a sale, when a buyer’s expectations and a seller’s actual policy collide for the first time. A clear, specific policy stated before purchase heads off…
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Shop Presentation Checklist for Vintage Sellers on Etsy
Etsy’s Vintage policy requires items to be at least 20 years old and requires accurate representation of age, condition, and any repairs (Etsy’s Vintage Policy). For vintage shops, presentation isn’t just branding, it’s the mechanism that proves compliance and earns…
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Shop Presentation Checklist for Bath & Beauty Sellers on Etsy
Bath and beauty products go on or near skin, which means buyers scrutinize ingredient lists and safety information far more closely than they would for a candle or a piece of jewelry – and a shop that doesn’t address that…
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Shop Presentation Checklist for Digital Downloads Sellers
Digital download shops face a presentation problem physical-product shops don’t: buyers can’t touch, hold, or physically inspect the product before purchase, and there’s no unboxing moment to build post-purchase trust. Every signal has to come from the listing photos, mockups,…
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Shop Presentation Checklist for Stationery Sellers on Etsy
Stationery buyers on Etsy are unusually detail-oriented, they’re often evaluating paper weight, print quality, and finishing details they can’t touch before buying, which puts extra weight on how your shop presents that information. Stationery is a category where presentation does…
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Shop Presentation Checklist for Toys Sellers on Etsy
A toy buyer isn’t just evaluating a product. They’re evaluating whether it’s safe to hand to a specific child at a specific age. A shop’s presentation is often the only information standing between a hesitant parent or gift-giver and an…
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Shop Presentation Checklist for Art Sellers on Etsy
Buyers evaluate a piece of art almost entirely through a photo they can’t touch or hold up to daylight, which means color accuracy, scale, and honesty about original versus print status carry more weight for art shops than for almost…
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Shop Presentation Checklist for Craft Supplies Sellers on Etsy
Etsy’s own Seller Handbook says a cohesive shop is “one of your biggest allies” in earning repeat customers — for craft supplies shops specifically, where buyers often return again and again for the same materials, presentation isn’t decoration, it’s a…
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Shop Presentation Checklist for Clothing Sellers on Etsy
Clothing is one of the highest-return categories on Etsy, and most of that risk comes down to one thing: the buyer can’t try it on. A shop’s presentation is the only substitute for a fitting room, and buyers can tell…